Our Warranty Policy

At [YOUR PLUMBING BUSINESS ], we stand behind the quality of our work and the products we use. We are committed to your complete satisfaction and provide the following warranty to give you peace of mind.

Our Workmanship Warranty

We guarantee the quality of our plumbing labor for a period of [e.g., one (1) year] from the date of service completion. If a problem arises that is directly caused by a defect in our workmanship during this warranty period, we will return to your property and repair the issue at no additional cost to you.

Product & Part Warranty

We honor the warranties provided by the manufacturers of the parts, fixtures, and equipment we install. These warranties typically vary by product and may cover defects in materials or manufacturing for a specified period.

How it works: If a product we installed fails due to a manufacturer's defect, we will assist you in navigating the manufacturer's warranty process.

Manufacturer Responsibility: Please note that the manufacturer is solely responsible for replacing or repairing the defective product according to their warranty terms. Our workmanship warranty does not cover the cost of a new part or fixture. However, we will cover the labor to install a replacement part once it has been provided by the manufacturer.

Exclusions and Limitations

This warranty does not cover:

Damage from misuse or abuse: Problems caused by improper use, negligence, or abuse of the plumbing system or fixtures.

Damage from external forces: Issues resulting from events outside our control, such as floods, fires, natural disasters, or other acts of God.

Customer-supplied parts: We cannot warranty the quality or performance of parts, fixtures, or equipment supplied by the customer.

Pre-existing conditions: We are not responsible for problems that existed in the plumbing system prior to our service.

Consequential damages: We are not liable for any indirect or consequential damages, such as water damage or mold, that may result from a plumbing issue.

Services by other contractors: This warranty is void if any repair, alteration, or service is performed on our work by anyone other than an authorized representative of [Your Plumbing Company Name].

Making a Warranty Claim

If you believe you have a valid warranty claim, please contact us immediately to schedule a follow-up inspection.

To make a claim, you must provide:

A copy of your original invoice or receipt.

A clear description of the issue.

We will promptly assess the problem and determine if it falls under the scope of our warranty.

Questions?

If you have any questions about our warranty or a specific product warranty, please don't hesitate to contact us.

[YOUR PLUMBING BUSINESS]

[718-555-2345]

[[email protected]]